Pricing
Priced for a small kitchen, not for procurement.
Every plan starts free, with a 14-day Starter trial and no card. The platform fee stays at the Free rate of 3% during the trial. Upgrade when you outgrow the caps.
Free
Run your QR menu free.
₹0· no card, no expiry
Menu, QR kit, orders, counter and online payments
3% platform fee on online payments, nothing on counter orders
- 50 menu items
- Orders
- 3 of 10 themes
- Printable menu PDF
- Table tents
- 1 outlet
- Unlimited tables and QRs
- Owner + manager logins
- UPI only, no cards
- Email support
Not included: kitchen display, analytics, invoices.
Starter
For cafes and small restaurants that take orders all day.
₹7,500per year
+ 18% GST = ₹8,850 a year, about ₹24 a day
₹7,500 before GST, about ₹625 a month. Input credit depends on how you bill food GST; ask your CA.
2.75% platform fee on online payments, nothing on counter orders
Everything in Free, plus
- Unlimited menu items
- Analytics
- Kitchen display
- Customer list
- Help requests inbox
- Coupon codes
- Kitchen tickets (KOT)
- Inventory & Expense
- All 10 themes
- Printable menu PDF in every layout
- Sizes and add-ons
- 1 outlet
- Unlimited tables and QRs
- Owner + manager logins
- UPI only, no cards
- Email support
Not included: GST invoices, AI tools.
Pro
For shops that want AI menu tools and GST invoices.
₹10,000per year
+ 18% GST = ₹11,800 a year, about ₹32 a day
₹10,000 before GST, about ₹833 a month. Input credit depends on how you bill food GST; ask your CA.
2.5% platform fee on online payments, nothing on counter orders
Everything in Starter, plus
- 50 AI photo enhancements a month
- 200 AI menu translations a month
- 100 AI descriptions a month
- GST invoice PDF
- Guest consent for WhatsApp offers; you export and send them
- 1 outlet
- Unlimited tables and QRs
- Owner + manager logins
- UPI only, no cards
- Email support
Annual billing only, one UPI autopay debit a year, nothing to re-approve. Your own subscription runs through Cashfree, and diner payments settle straight to your bank.
Online payments carry a platform fee on the bill total after any discount, including food GST and any packaging or delivery charge, Free 3%, Starter 2.75%, Pro 2.5%, plus 18% GST on the fee. You choose in Settings whether the guest pays it on top or it comes out of your settlement. Nothing on counter orders.
Plan prices exclude 18% GST. Annual totals including GST: Starter ₹8,850 and Pro ₹11,800. Whether you can claim input credit depends on how you bill food GST; ask your CA.
Limits on every plan: 1 outlet, unlimited tables and QRs, owner and manager logins, UPI only (no cards), email support. Multi-outlet: planned, no date.
Stop renewal any time from Settings; the paid year is non-refundable. If a renewal debits and you tell us within 7 days without having used the paid features, we refund it in full.
Billing FAQ
Questions worth answering first
Do I need a credit card to start?
No. The free plan has no card and no expiry. You can publish a live menu, print a QR kit, take orders and mark them paid at the counter without entering any billing information. Every new account also gets a 14-day Starter trial, no card; on day 15 you keep Free unless you upgrade.
How do I pay, and can I cancel any time?
Billing is yearly over UPI autopay through Cashfree, and your UPI app notifies you 24 hours before each debit. Stop renewal any time from Settings; the paid year is non-refundable. If a renewal debits and you tell us within 7 days without having used the paid features, we refund it in full. If autopay stops, your account drops to Free: nothing is deleted and your printed QR keeps working.
Why annual only?
One UPI mandate, one debit a year, nothing to re-approve. It also gives our small team time to ship features instead of chasing payments. There is no monthly plan.
What is the platform fee, exactly?
A ₹500 order on Starter, fee 2.75%: if you absorb the fee, ₹13.75 fee + ₹2.48 GST on the fee, ₹483.77 settles to your bank. If the guest pays it, the guest pays ₹516.23 and ₹500 settles. Who pays the fee is your choice in Settings. You get a GST tax invoice for our fees and your subscription from Settings. Guest refunds come from the restaurant: online from its own share of that order before it settles, or in person at the counter. QRated's platform fee and the GST on it are not refundable.
What do I need before taking UPI payments?
PAN and a UPI ID; Cashfree may ask for address proof or company documents (business PAN, GST, CIN). Activation usually takes a working day. If approval is delayed, your menu and counter orders keep working.
Can I switch plans later?
Any time. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.
Anything else? hello@palinntech.com, replies within 24 hours.
Start free, upgrade when the till fills.
- 10 minutes to a live menu with the spreadsheet import
- An afternoon to type a full menu in by hand and print tents
- Usually one working day for Cashfree approval before UPI payments